- The Purchaser agrees that Company shall be under no obligation to procure refund for any products and/or services which are under promotion, discount or sales. The Company may only refund if the products and/or services are regular priced items but the Company shall be under no obligation to do so and may request the Purchaser to procure the refund directly from the Vendor. The User agrees that shipping costs and such other administrative costs may be deducted from the User’s refund.
- The Company may assist the Purchaser in the replacement of products and/or services with the same item from the Vendor if the said items are defective and/or damaged but the Company shall be under no obligation to do so and may request the Purchaser to procure the replacement directly from the Vendor. In the event that the Company agrees to assist the User in procuring the replacement of the items, the Purchaser shall send the item to the address designated by the Company and the User shall at its own costs pay for shipping costs for returning the item.